Smart Washroom solutions: improve customer experience

Smart washrooms are changing the way facilities approach cleanliness, efficiency, and user satisfaction. By using modern technology, these spaces can offer a better experience for visitors while helping staff work more effectively.

A smart washroom
Image by Peggy und Marco Lachmann-Anke on Pixabay

What’s a smart washroom?

A smart washroom uses tools like sensors, data tracking, and automated devices to manage its operations such as cleaning, inventory management and foot traffic. Features such as occupancy counters, customer satisfaction surveys, and alerts for low supplies ensure the space meets both hygiene and practical needs for occupants and Facility Managers.

A smart airport washroom
Image by Michal Jarmoluk on Pixabay

How to improve occupant experience in washrooms

Keeping public spaces such as airport washrooms, gas station washrooms or even office washrooms spotless is a top 1 priority for businesses and cleaning companies around the world.

A better experience for users is the main goal of a smart washroom. Here’s how technology can help:

  • Clean only when it’s needed: Foot traffic sensors keep track of how often a washroom is used and notify staff when cleaning is needed.
  • Easy feedback systems: Digital devices or QR codes let users report problems or share feedback, so issues can be resolved quickly.
A person answering a customer satisfaction survey in a public restroom
TaqtOne's Smiley device features three touchless buttons for a 100% safe experience.
  • Touch-Free features: Automatic faucets, soap dispensers, and toilets reduce contact with surfaces, making the space more hygienic and easy to use.
  • Supplies always stocked: Devices can allow occupants to alert staff when soap or paper towels are running low, ensuring users always have what they need.
A person reporting a lack of supplies on a connected Service Requests device
TaqtOne's Service Request device allows users to report a lack of supplies, a need for cleaning or maintenance in real-time. Managers receive a notification instantly on their phone.

How to make your washroom smart

Upgrading your washroom is easier than you might think. Start by installing sensors to monitor usage, adding touch-free fixtures, and including an interactive way for users to give feedback. These improvements can make a big difference in cleanliness and ease of use while helping staff respond faster to needs.

Smart washrooms are about creating a better experience for everyone while keeping operations simple and efficient. Whether it’s for a busy public space or a workplace, these upgrades make a lasting impact.

Azul S.
Cleaning Digital Transformation Specialist